@article{{JBMA}{}, author = {Ranto, ....}, title = {PENGARUH CITRA TOKO TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN DI YOGYAKARTA}, journal = {Jurnal Bisnis, Manajemen, dan Akuntansi}, volume = {4}, number = {2}, year = {2017}, url = {} }